FAQ

Frequently asked questions

Everything you need to know about ordering, visiting, our menu and joining the team.

Ordering & Pickup

How do I place a pickup order?

Head to our Menu page, add items to your order using the “Add to Order” button, then submit the pickup request form with your preferred pickup time. We'll have it ready for you — no payment is required online, you pay in-café when you collect your order.

Can I pay online in advance?

Not yet — right now we only accept online pickup requests. Payment is completed in person at the counter when you collect your order. We're exploring online payment for a future update.

How far in advance should I submit a pickup request?

We recommend at least 30 minutes ahead for small orders and 2 hours for larger group orders so our baristas can prepare everything fresh.

Visiting Us

What are your opening hours?

We're open daily from 7:00 AM to 1:00 AM — true to our name, we stay open well into the night for the late-shift crowd.

Is there parking available?

Yes, we have a small dedicated lot behind the café plus metered street parking directly out front.

Do you have wifi and outlets for working?

Absolutely. Free high-speed wifi and plenty of outlets throughout the seating area, especially in our reading nook.

Menu

Do you have vegan and gluten-free options?

Yes — look for the “V” and “GF” tags on each menu item. We also label dairy-free (DF) drinks made with oat or almond milk.

Where do your beans come from?

We work directly with small farms in Ethiopia, Colombia and Indonesia, roasting every batch in-house at our roastery.

Careers

How do I apply for a job at Night Owl?

Visit our Careers page to see current openings and submit an application directly through our online form, resume included.

Do you hire for night shifts only?

We hire across all shifts — morning, afternoon and our signature late-night shift for true night owls.

General

Do you host private events?

Yes, our back patio and main floor can be booked after hours for private events. Reach out through our Contact page with your date and group size.

How do I stay updated on events and new blends?

Subscribe to our newsletter from the footer of any page, or check our Events page for the latest schedule.

Still Stuck?

We're happy to help

Can't find what you're looking for? Send us a message and we'll get back to you within a day.

Contact Us